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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrea williamson

September 5, 2024

5  out of  5
rating by Andrea williamson
"Jeff and the team at State Farm in Evanville have been protecting us for a couple of decades. Jeff returns calls promptly and gets the information to us very quickly. Always a pleasure working with them all."
We responded:
"It is always a pleasure to work with folks like you! Happy to be of assistance to you. Happy Fall! "
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Stephen Blake

August 30, 2024

5  out of  5
rating by Stephen Blake
"Jeff has been my agent since we moved to the area, and his team has always been helpful and responsive. Everyone in the office is great to work with and always willing to answer my questions"
We responded:
"Thank you for taking the time to give us such a kind review, we appreciate your continued business and are always here to help!"
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bm3w power

July 31, 2024

1  out of  5
rating by bm3w power
"Jeff is a slumlord landlord of a restraunt infested with two different roaches. They have invade our apartment and they refuse to help with and resulting damages . His rental insurance doesn't do anything either."
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Shane Miller

April 25, 2024

5  out of  5
rating by Shane Miller
"For most people, it is an unfortunate turn of events when you need to work closely with your insurance agent. At then end of February this year, that became our reality. We were involved in an MVA that totaled my truck. The Jeff Farnsworth Agency is our insurance provider of record. After our accident, Jeff and his staff provided reassurance that everything would work out. That was pretty difficult to imagine; I was angry that the accident had even occurred as it was caused by another driver. Jeff took the time to answer any and all of my questions. The State Farm claims adjuster worked quickly and thoroughly, so we were able to get into a new vehicle sooner than later. After we had our new vehicle, I stopped in to see Jeff and crew. After an hour of simply sitting and talking about life, Jeff took the time to make sure my wife and I were doing okay, were satisfied with our post-accident experience with State Farm, and even provided a little extra service, helping me access the now-gone truck to remove some things. If you are looking for a small-town agent who will take the time to get to know you and will take the time to answer your questions honestly, even if that is not what you want to hear, the staff at Farnsworth is the agent for you."
We responded:
"Thanks Shane! I do recall that you were concerned about getting an appropriate settlement on your truck and I believe that worked out well for you. Thank you for your business and the kind words – we will always be there for you when you need us…Like a good Neighbor State farm is there "
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Rex Friedrichs

February 15, 2024

5  out of  5
rating by Rex Friedrichs
"Just checked in about home owners insurance, staff was very helpful as always"
We responded:
"Thank you Rex for the kind review, we appreciate you sharing your experience! "
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John Cook

January 24, 2024

5  out of  5
rating by John Cook
"Tamara from the Jeff Farnsworth agency did a great job helping us get the right insurance coverage for our home, cars, boat, umbrella, and farm equipment. She was very thorough making sure we had the appropriate level of coverages. She was a pleasure to work with and very responsive to our needs. I would highly recommend since we got better coverage at significant cost savings over Amfam!"
We responded:
" Thanks so much for sharing your experience with us. It was a pleasure working with you and we really appreciate you being a customer and helping to share the word about us. "
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Jenna Mckee

November 13, 2023

5  out of  5
rating by Jenna Mckee
"Jeff always goes out of his way to make sure he finds you the best price. Also works tirelessly to male sure your claim is handled quickly"
We responded:
"Thank you Jenna for your trust and support of State Farm as your insurance company. We try to do the best we can. The Farnsworth Team, Jeff, Tamara, Alethea"
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David Meichtry

September 27, 2023

5  out of  5
rating by David Meichtry
"I've just joined and known Jeff my entire life and it doesn't surprise me that he has a top notch staff of people. Tamera was very knowledgeable, efficient and easy to talk with, hope to meet the rest. I'm proud to finally be a member of State Farm"
We responded:
"Thank you David, for the great review! We are happy to have you with us here at Jeff Farnsworth State Farm! "
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Kim Johnson

April 21, 2023

5  out of  5
rating by Kim Johnson
"I was recently in a hit and run accident by a drunk driver - I called my insurance (State Farm) to understand next steps and how this will impact my current insurance plan. Tamara was quick to respond to my questions and helped me navigate through this new process. Tamara showed compassion and empathy during this stressful/emotional time."
We responded:
"Glad to hear you were happy with our service and we thank you for choosing the Evansville State Farm office. We strive to give great customer service; we have a great team and are always here to help! I appreciate your remarks and five-star rating. "
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Ben Myers

March 1, 2023

5  out of  5
rating by Ben Myers
"Tamara Rocks!! Tamara works for Jeff Farnsworth and has been awesome to work with. She has been helping me through the claim process for a wreck that occurred about a year ago. This was my first wreck and she has helped me out a ton. If I was giving Jeff Farnsworth this review, then it would not have been a good one. He has been nonexistent through it all. Maybe it’s not the practice for Insurance agents to check on their clients when something actually does happen, but this has been my experience. Frustrated me enough that I am looking into different insurance options. But don’t let this take away from the fact that Tamara Rocks!"
We responded:
"Ben- thank you for the very kind words as I was more than happy to help you through your claim. Throughout the entire process I was in constant communication with Jeff, and the reason why I worked on the claim is that I am the claim specialist in the office, and we wanted to provide you the best possible service. Thank you for choosing our office and we are always here for your insurance needs. - Tamara"
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Rhonda H

October 29, 2022

5  out of  5
rating by Rhonda H
"The Farnsworth team has consistently been very helpful to our concerns. They have addressed each of our issues in a timely manner; always professional and courteous."
We responded:
"Thanks Rhonda for the great review! We have a great team and we are always here to help with your insurance needs!"
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TFish

October 23, 2022

4  out of  5
rating by TFish
"I am relatively new to State Farm, moving to them for financial reasons. Even though everyone wants to save money with cheaper premiums, I believe the true measure of an insurance company is how they treat you when you have a claim. To this point, thankfully, I have not needed to file one. But, in searching for insurance, Tamara and Jeff provided me with comprehensive and details quotes. Any time I had questions, they were immediately answered. Tamara kept in touch during the entire quote process, updating information as needed per my requests about coverage options, updates, and changes. Since signing on with State Farm, Tamara and Jeff have gone over and above helping me with cancelation issues with my old insurance companies. Even though I have not been a client for long, up to this point, I have nothing but great things to say about Tamara and Jeff. They have been so helpful, fun, and informative. They have made the chore of obtaining insurance a pleasure! Tim"
We responded:
"Thank you for the great review, Tim and thank you for choosing the Evansville State Farm office. We strive to give great customer service; we have a great team and are always here to help!"
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Keith Miller

September 30, 2022

5  out of  5
rating by Keith Miller
"Tamara and Jeff have been especially helpful to me this past year. I have had many changes with buying and selling vehicles and dealing with an accident. Each time they have really focused on making sure I have the best rate possible."
We responded:
"Thank you Keith for sharing your experience and the nice review. It has been our pleasure to assist with your insurance changes. Our team strives to get to know each customer and we are always here to help with your insurance needs."
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Karl A

August 31, 2022

1  out of  5
rating by Karl A
"If I could give negative stars I would. I've never had an insurance company make me do the contact/ search work on a car accident. That's what we pay you for. Paperwork and insurance cards with wrong information, he even sent me a personal text telling me to find another agent. Would NOT recommend ever!"
We responded:
"I am sorry you feel that way Karla. We have bent over backwards to help you through the claim process so I am not sure what else could have been done. Hopefully you will be successful with your new agent."
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Tom Alisankus

July 25, 2022

5  out of  5
rating by Tom Alisankus
"I've been with State Farm nearly 50 years, 30 of which with Jeff Farnsworth. There hasn't been one time where an issue has come up where Jeff and his staff didn't find a way to fix it to my satisfaction. This is what keeps me with Jeff and State Farm."
We responded:
"Thank you Tom for your loyalty to State Farm and to our agency, it has been a pleasure working with you throughout the years. Our office strives to get to know our customers and provide the best customer service - Jeff"
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Jill Bladl

June 13, 2022

5  out of  5
rating by Jill Bladl
"I want to give a kudos to Tamara at Farnsworth State Farm insurance in town. She provided excellent customer service and answered all my questions and had the utmost of patience with me and the process of switching to State Farm!! In my book customer service goes along ways and should be recognized."
We responded:
"Thank you Jill for the great review and sharing your experience with our team! Welcome for the Evansville State Farm office and thank you for choosing us. We are always here for your insurance needs."
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Bill Lathrop

April 11, 2022

5  out of  5
rating by Bill Lathrop
"Tamara helped my 84-year-old mother set up the Drive and Save App and connect it to her phone. Appreciate the personal and friendly service. And now we know how Mom is driving :)"
We responded:
"We are always here to help at the Evansville State Farm office, thank you for the great review!"
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Lisa Stadt

March 31, 2022

5  out of  5
rating by Lisa Stadt
"Tamara is fantastic! She went above and beyond to help us figure out our insurance needs. There were several back and forth phone calls and she was always pleasant and eager to help. Even over the phone I could tell she was handling our situation with a smile. Thank you Tamara and State Farm!"
We responded:
"Thank you for the review of our agency in Evansville. State Farm and our office strive to have great customer service while serving your auto and homeowners needs."
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Jacob

March 29, 2022

5  out of  5
rating by Jacob
"Jeff was very responsive and very easy to work with. Would highly recommend his office to anyone considering their insurance needs in the Evansville/Janesville/Madison area."
We responded:
"Thanks for your kind words...we aim to take care of our customers and new ones to the best of our ability every day..."
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Della Franklin

March 24, 2022

3  out of  5
rating by Della Franklin
"My experience with Evansville State Farm is easy to work with, especially Tamara McCoy she is so good about helping me with my State Farm driving safe app. She really goes out of of her way to help her clients. She is truly a good asset to this office. Her clients are fortunate to have her."
We responded:
"Della, Thank you for the great review! We have a great team and are here for all your insurance needs."
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Debbie rice

March 24, 2022

5  out of  5
rating by Debbie rice
"I recently sold my condo and am moving into an apartment. Tamara was very quick in responding to my emails and had me set up with renters insurance within a day!! She was very nice and super helpful!"
We responded:
"Thanks Deb for the great review! We have a great team and we are always here to help with your insurance needs!"
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Taylor Koch

February 5, 2022

5  out of  5
rating by Taylor Koch
"They have been helpful from start to finish when dealing with switching to a new care and dealing with claims!"
We responded:
"Thanks Taylor for the review we are always here to help."
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Theresa Williams

November 15, 2021

5  out of  5
rating by Theresa Williams
"Jeff and Tamara worked super well together to navigate our odd housing situation. They set us up with renter's insurance while our house was being built. They organized and coordinated our home owner's insurance before our house was finished being built. They also got us going with some great auto insurance. The prices and deductibles were way better than an online company that has Flo. It is also super refreshing to speak to a real human when needed but they have a huge online presence if you prefer a little less human activity. Overall I have been happy with this team. I feel confidant that if I have a claim, they will be just as great to work with."
We responded:
"Thank you Theresa for a great review! It is an honor working with you and our office strives to get to know our customers. We have a great team and we are always here to help with your insurance needs."
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andrew dewar

November 10, 2021

5  out of  5
rating by andrew dewar
"Jeff is the best! One call and I'm talking to my agent, no wait, no runaround. Jeff really helped me when I needed it and gave sound advice to get me through a difficult situation. Like a good neighbor, Jeff was there."
We responded:
"Andrew, our number one priority is to take care of our customers during their time of need. It has been a pleasure working with you, thank you for the review and kind words. - Jeff"
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Riken P

October 22, 2021

5  out of  5
rating by Riken P
"Outstanding Customer Service…! Jeff, Tamara and Ashley are always ready to help. Everyone is so friendly and helpful."
We responded:
"Thank you Riken for the great review, it has been a pleasure working with you. We have a great team and we are always here to help! - Jeff"