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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shane Miller

April 25, 2024

5  out of  5 rating by Shane Miller
"For most people, it is an unfortunate turn of events when you need to work closely with your insurance agent. At then end of February this year, that became our reality. We were involved in an MVA that totaled my truck. The Jeff Farnsworth Agency is our insurance provider of record. After our accident, Jeff and his staff provided reassurance that everything would work out. That was pretty difficult to imagine; I was angry that the accident had even occurred as it was caused by another driver. Jeff took the time to answer any and all of my questions. The State Farm claims adjuster worked quickly and thoroughly, so we were able to get into a new vehicle sooner than later. After we had our new vehicle, I stopped in to see Jeff and crew. After an hour of simply sitting and talking about life, Jeff took the time to make sure my wife and I were doing okay, were satisfied with our post-accident experience with State Farm, and even provided a little extra service, helping me access the now-gone truck to remove some things. If you are looking for a small-town agent who will take the time to get to know you and will take the time to answer your questions honestly, even if that is not what you want to hear, the staff at Farnsworth is the agent for you."
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Rex Friedrichs

February 15, 2024

5  out of  5 rating by Rex Friedrichs
"Just checked in about home owners insurance, staff was very helpful as always"
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John Cook

January 24, 2024

5  out of  5 rating by John Cook
"Tamara from the Jeff Farnsworth agency did a great job helping us get the right insurance coverage for our home, cars, boat, umbrella, and farm equipment. She was very thorough making sure we had the appropriate level of coverages. She was a pleasure to work with and very responsive to our needs. I would highly recommend since we got better coverage at significant cost savings over Amfam!"
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Jenna Mckee

November 13, 2023

5  out of  5 rating by Jenna Mckee
"Jeff always goes out of his way to make sure he finds you the best price. Also works tirelessly to male sure your claim is handled quickly"
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David Meichtry

September 27, 2023

5  out of  5 rating by David Meichtry
"I've just joined and known Jeff my entire life and it doesn't surprise me that he has a top notch staff of people. Tamera was very knowledgeable, efficient and easy to talk with, hope to meet the rest. I'm proud to finally be a member of State Farm"
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Kim Johnson

April 21, 2023

5  out of  5 rating by Kim Johnson
"I was recently in a hit and run accident by a drunk driver - I called my insurance (State Farm) to understand next steps and how this will impact my current insurance plan. Tamara was quick to respond to my questions and helped me navigate through this new process. Tamara showed compassion and empathy during this stressful/emotional time."
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Ben Myers

March 1, 2023

5  out of  5 rating by Ben Myers
"Tamara Rocks!! Tamara works for Jeff Farnsworth and has been awesome to work with. She has been helping me through the claim process for a wreck that occurred about a year ago. This was my first wreck and she has helped me out a ton. If I was giving Jeff Farnsworth this review, then it would not have been a good one. He has been nonexistent through it all. Maybe it’s not the practice for Insurance agents to check on their clients when something actually does happen, but this has been my experience. Frustrated me enough that I am looking into different insurance options. But don’t let this take away from the fact that Tamara Rocks!"
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Rhonda H

October 29, 2022

5  out of  5 rating by Rhonda H
"The Farnsworth team has consistently been very helpful to our concerns. They have addressed each of our issues in a timely manner; always professional and courteous."
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T Fish

October 23, 2022

4  out of  5 rating by T Fish
"I am relatively new to State Farm, moving to them for financial reasons. Even though everyone wants to save money with cheaper premiums, I believe the true measure of an insurance company is how they treat you when you have a claim. To this point, thankfully, I have not needed to file one. But, in searching for insurance, Tamara and Jeff provided me with comprehensive and details quotes. Any time I had questions, they were immediately answered. Tamara kept in touch during the entire quote process, updating information as needed per my requests about coverage options, updates, and changes. Since signing on with State Farm, Tamara and Jeff have gone over and above helping me with cancelation issues with my old insurance companies. Even though I have not been a client for long, up to this point, I have nothing but great things to say about Tamara and Jeff. They have been so helpful, fun, and informative. They have made the chore of obtaining insurance a pleasure! Tim"
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Karl A

August 31, 2022

1  out of  5 rating by Karl A
"If I could give negative stars I would. I've never had an insurance company make me do the contact/ search work on a car accident. That's what we pay you for. Paperwork and insurance cards with wrong information, he even sent me a personal text telling me to find another agent. Would NOT recommend ever!"
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Tom Alisankus

July 25, 2022

5  out of  5 rating by Tom Alisankus
"I've been with State Farm nearly 50 years, 30 of which with Jeff Farnsworth. There hasn't been one time where an issue has come up where Jeff and his staff didn't find a way to fix it to my satisfaction. This is what keeps me with Jeff and State Farm."
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Jill Bladl

June 13, 2022

5  out of  5 rating by Jill Bladl
"I want to give a kudos to Tamara at Farnsworth State Farm insurance in town. She provided excellent customer service and answered all my questions and had the utmost of patience with me and the process of switching to State Farm!! In my book customer service goes along ways and should be recognized."
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Bill Lathrop

April 11, 2022

5  out of  5 rating by Bill Lathrop
"Tamara helped my 84-year-old mother set up the Drive and Save App and connect it to her phone. Appreciate the personal and friendly service. And now we know how Mom is driving :)"
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Lisa Stadt

March 31, 2022

5  out of  5 rating by Lisa Stadt
"Tamara is fantastic! She went above and beyond to help us figure out our insurance needs. There were several back and forth phone calls and she was always pleasant and eager to help. Even over the phone I could tell she was handling our situation with a smile. Thank you Tamara and State Farm!"
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March 29, 2022

5  out of  5 rating by Jacob
"Jeff was very responsive and very easy to work with. Would highly recommend his office to anyone considering their insurance needs in the Evansville/Janesville/Madison area."
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Della Franklin

March 24, 2022

3  out of  5 rating by Della Franklin
"My experience with Evansville State Farm is easy to work with, especially Tamara McCoy she is so good about helping me with my State Farm driving safe app. She really goes out of of her way to help her clients. She is truly a good asset to this office. Her clients are fortunate to have her."
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Debbie rice

March 24, 2022

5  out of  5 rating by Debbie rice
"I recently sold my condo and am moving into an apartment. Tamara was very quick in responding to my emails and had me set up with renters insurance within a day!! She was very nice and super helpful!"
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Taylor Koch

February 5, 2022

5  out of  5 rating by Taylor Koch
"They have been helpful from start to finish when dealing with switching to a new care and dealing with claims!"
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Theresa Williams

November 15, 2021

5  out of  5 rating by Theresa Williams
"Jeff and Tamara worked super well together to navigate our odd housing situation. They set us up with renter's insurance while our house was being built. They organized and coordinated our home owner's insurance before our house was finished being built. They also got us going with some great auto insurance. The prices and deductibles were way better than an online company that has Flo. It is also super refreshing to speak to a real human when needed but they have a huge online presence if you prefer a little less human activity. Overall I have been happy with this team. I feel confidant that if I have a claim, they will be just as great to work with."
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andrew dewar

November 10, 2021

5  out of  5 rating by andrew dewar
"Jeff is the best! One call and I'm talking to my agent, no wait, no runaround. Jeff really helped me when I needed it and gave sound advice to get me through a difficult situation. Like a good neighbor, Jeff was there."
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Riken P

October 22, 2021

5  out of  5 rating by Riken P
"Outstanding Customer Service…! Jeff, Tamara and Ashley are always ready to help. Everyone is so friendly and helpful."
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Mike Consolino

October 14, 2021

5  out of  5 rating by Mike Consolino
"Outstanding Customer Service. Very Helpful Staff. I've been a customer with State Farm for 46 years, and would never go to anybody else for insurance. I would like to give a special thanks to Ashley for her outstanding customer service. I would also like to thank Tamara for her help. Thank you Jeff for your personal attention to my needs. Just like a good neighbor.. State farm has always been there."
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Mirenda McArdle

October 14, 2021

5  out of  5 rating by Mirenda McArdle
"I've had 3 houses, way too many vehicles and our lives insured with State Farm for 15+ years. We've filed accident claims, had tires changed and an insurance policy on our dog. We've had exceptional service! The team is always helpful and friendly. Jeff has always looked out for my family through all our life changes! I highly recommend!"
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Carla Creuzer

September 8, 2021

5  out of  5 rating by Carla Creuzer
"Love these guys.... Had an auto accident last month and Tamara has been the best. She assisted me with everything helping me get a fast settlement and back on the road. Thank you, Thank you"
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Jason Kissner

July 12, 2021

5  out of  5 rating by Jason Kissner
"Been with Jeff’s agency for a couple years now. Easy to work with, rates seem fair. Haven’t had to file a claim (hopefully I never have to) so I can’t comment on that but I’m sure it would be fine. Highly recommend"